Shipping policy
Shipping Policy
Processing Time Orders are processed within 5 business days. Orders are not processed or shipped on weekends or public holidays.
Shipping Rates & Delivery Times
- Standard UK Shipping: 2-5 business days — from £3
- Free UK Shipping on orders over £100
- EU Shipping: 5-7 business days — from £5
Order Tracking Once your order has shipped, you'll receive an email with a tracking number. Please allow 24 hours for tracking information to update.
Lost or Damaged Orders If your order arrives damaged or doesn't arrive at all, please contact us at hellowyrdgrl@gmail.com within 30 days of the expected delivery date and we'll make it right.
Customs & Import Duties (International Orders) International customers are responsible for any customs fees, duties, or taxes imposed by their country.